2008 -2011 Business Center Team Manager and Retention Sales Manager @
2007 -2008 Commercial Lines Field Underwriter @
2004 -2006 Customer Service Director @
2000 -2004 Unit Manager @
Heidi Bendick Education
Gonzaga University - School of Business Administration
MBA
2001-2003
Central Washington University 1994-1997
Heidi Bendick Skills
Multi-Unit Management
Analytical Skills
Customer Satisfaction
Decision-Making
Interpersonal Skills
Annual Budgeting
Underwriting
Property & Casualty Insurance
Insurance
General Insurance
Casualty
Commercial Lines
Commercial Insurance
Liability
Claim
Legal Liability
Call Center
Process Improvement
Umbrella Insurance
Risk Management
Workers Compensation
Claim Investigation
Subrogation
Customer Experience
Strategy
Coaching
Leadership
Team Leadership
Team Building
Management
Change Management
Business Process Outsourcing (BPO)
Operations Management
Strategic Planning
Customer Service
Business Process Improvement
Business Process Management
Cross-functional Team Leadership
Personal Insurance
Contact Center Management
Contact Centers
Budget Management
Hiring
Performance Management
Leadership Development
Mentoring
Diversity & Inclusion
Claims Management
Reinsurance
Property And Casualty Insurance
Heidi Bendick Summary
Heidi Bendick, based in Orlando, FL, US, is currently a Chief Operations Officer, US Programs at Accredited Insurance Program Management. Heidi Bendick brings experience from previous roles at IAT Insurance Group, CNA Insurance and Travelers. Heidi Bendick holds a 2001 - 2003 MBA @ Gonzaga University - School of Business Administration. With a robust skill set that includes Multi-Unit Management, Analytical Skills, Customer Satisfaction, Decision-Making, Interpersonal Skills and more. Heidi Bendick has 2 emails and 1 mobile phone numbers on RocketReach.
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