General and Major Business Service Representative @ Verizon
Operator Trainer @ Lathum's Answering Service
Heidi Adams's Education
Suffolk University
Master of Science (MS) (Adult and Organizational Learning)
2000 - 2002
Cornell University
Certificate (Strategic Human Resources Leadership)
2020 - 2020
University of Maryland Global Campus
MicroMasters Certificate (Instructional Design and Technology)
2019 - 2020
The George Washington University
Certificate (Project Management)
Eagle Group USA
Certificate (Internal Quality Auditor ISO 9001)
Concordia College-New York
Bachelor of Arts (BA) (Social Work)
1991 - 1994
Women's Technical Institute
Certificate (Technical Writing)
1990 - 1990
Heidi Adams's Skills
Customer Relationship Management Crm
Team Building
PowerPoint
Evaluations
Customer Satisfaction
Troubleshooting
Telecommunications
Iso 9000
Process Improvement
Microsoft Office
Heidi Adams's Summary
Heidi Adams, based in Dedham, MA, US, is currently a Sr. Partner Learning and Education Manager at Lytx, Inc., bringing experience from previous roles at PowerHouse Consulting, ezCater and TNCI. Heidi Adams holds a 2000 - 2002 Master of Science (MS) in Adult and Organizational Learning @ Suffolk University. With a robust skill set that includes Customer Relationship Management Crm, Team Building, PowerPoint, Evaluations, Customer Satisfaction and more, Heidi Adams contributes valuable insights to the industry. Heidi Adams has 2 emails and 1 mobile phone number on RocketReach.