Heddy Gagne's Location
Kansas City, MO, US
Heddy Gagne's Work
- VP Synergy and Transformation @ T-Mobile
- VP Transformation Analytics @ T-Mobile
- VP Business Transformation and Analytics @ Sprint
- Director Leasing Strategy and Operations @ Sprint
- Director Operations Direct 2 You @ Sprint
- Director Analytics and Performance Management @ Sprint
- Manager Customer and Call Center Analytics @ Sprint
- Manager Call Center Services and Technology @ Sprint
- Project Manager, IT Operations @ Sprint
- Software Engineer Team Lead @ Sprint
Heddy Gagne's Education
- Rockhurst University
MBA (Executive Leadership)
2007 - 2009 - William Jewell College
BA (Philosphy/History of Ideas)
1995 - 1999
Heddy Gagne's Skills
- Cross Functional Team Leadership
- Process Improvement
- ITIL
- Management
- Leadership
- Project Planning
- Call Centers
- Performance Management
- IT Service Management
- Analytics
Heddy Gagne's Summary
Heddy Gagne, based in Kansas City, MO, US, is currently a VP Synergy and Transformation at T-Mobile, bringing experience from previous roles at T-Mobile and Sprint. Heddy Gagne holds a 2007 - 2009 MBA in Executive Leadership @ Rockhurst University. With a robust skill set that includes Cross Functional Team Leadership, Process Improvement, ITIL, Management, Leadership and more, Heddy Gagne contributes valuable insights to the industry. Heddy Gagne has 4 emails on RocketReach.
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