Hector Serrano Email & Phone Number
Associate Director, UX Research and Insights @ at&t
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Hector Serrano Location
- United States
Hector Serrano Work
- 2025 - now Associate Director, UX Research and Insights @
- 2020 - 2025 Sr. Manager, User Experience Research @
- 2017 - 2020 Principal UX Research Manager @
- 2016 - 2017 Principal User Experience Researcher @
- 2012 - 2016 Senior User Experience Researcher @
- 2010 - 2012 User Experience Researcher @
- 2008 - 2010 APEX Rotation program @
- 2006 - 2006 Program Manager Internship @
Hector Serrano Education
- Instituto Tecnológico y de Estudios Superiores de Monterrey / ITESM
Management of Information Systems
- Tecnológico de Monterrey
Master's degree in Information Science, Concentration in UX Research.
Hector Serrano Skills
- Usability Testing
- User Scenarios
- User Research
- User Experience
- UX planning
- Expert reviews
- User Flows
- Remote usability studies
- Card Sorting
- A B Testing
- User Stories
- User Acceptance Testing
- Testing
- Heuristic Evaluation
- Human Computer Interaction
- Usability Engineering
- User-centered Design
- User Experience Design
- Reviews
- Usability
- Information Architecture
- Mobile Devices
- User Interface Design
- Agile Methodologies
- Interaction Design
- Information Technology
- Technology
- User Centered Design
- Human Computer
- Research
- Services
Hector Serrano Summary
- Hector Serrano, based in United States, is currently a Associate Director, UX Research and Insights at AT&T. Hector Serrano brings experience from previous roles at Best Buy and T-Mobile. Hector Serrano holds a Management of Information Systems @ Instituto Tecnológico y de Estudios Superiores de Monterrey / ITESM. With a robust skill set that includes Usability Testing, User Scenarios, User Research, User Experience, UX planning and more. Hector Serrano has 5 emails and 2 mobile phone numbers on RocketReach.
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