Hector Ruz Email
Technical Support Engineer @ Focus On Services
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Hector Ruz Location
- Aguascalientes, Mexico
Hector Ruz Work
- Technical Support Engineer @ (January 2024 - Present)
- Technical Support Engineer @ Blindajes Urbanos (January 2023 - January 2024)
- Ingeniero de soporte de TI @ (July 2017 - April 2023)
- Senior Technical Support Engineer @ HITSS CORPORATIVO (January 2017 - January 2023)
- Técnico Especializado en Sistemas de la Información @ (July 2015 - October 2016)
Hector Ruz Education
- Universidad Veracruzana
Trunca (Information Technology)
2007-2012
Hector Ruz Skills
- Atención al cliente
- Avaya Site Administration (ASA)
- British English
- C#
- Cable Installation
- Capacidad de análisis
- Cisco Routers
- Communication
- Computer Literacy
- Computer Repair
- Comunicación
- Consumables
- Creativity Skills
- Critical Thinking
- Database Triggers
- Directorio activo
- Emotional Intelligence
- End-to-End Project Management
- Enterprise Management Systems
- Gestión de existencias
- HP Service Manager
- ISO 9001
- ITIL
- Information Systems
- Inglés
- Install Base
- Inteligencia emocional
- Mantenimiento preventivo
- Mantenimiento preventivo planificado
- Microsoft Excel Macros
- Microsoft Exchange
- Microsoft Office
- Microsoft SQL Server
- Negociación
- Negotiation
- Pensamiento crítico
- Preventive Maintenance
- Program Management
- Remote User Support
- Resolución de incidencias
- Resolución de problemas
- Scaling & Root Planing
- Service Focused
- ServiceNow
- Servicio de atención al cliente
- Sistema de seguimiento de incidentes
- Software
- Stored Procedures
- Technical Support
- Telnet
- Ticketing Systems
- Toma de decisiones
- Trabajo en equipo
- Windows
- Windows 10
- Windows 7
- Windows Server
Hector Ruz Summary
- Hector Ruz, based in Aguascalientes, Mexico, is currently a Technical Support Engineer at Focus On Services. Hector Ruz brings experience from previous roles at Blindajes Urbanos, GLOBAL HITSS , HITSS CORPORATIVO and YOROZU MEXICANA SA DE CV. Hector Ruz holds a 2007 - 2012 Trunca in Information Technology @ Universidad Veracruzana. With a robust skill set that includes Atención al cliente, Avaya Site Administration (ASA), British English, C#, Cable Installation and more.
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