Héctor Rojas Email
CUSTOMER SERVICE AND EXPERIENCE DIRECTOR @ Bajaj / MotoDrive México Oficial
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Héctor Rojas Work
- 2024 -now CUSTOMER SERVICE AND EXPERIENCE DIRECTOR @
- 2013 -2023 CUSTOMER SERVICE and EXPERIENCE DIRECTOR LATAM @
- 2012 -2013 MANAGING DIRECTOR @ Ingeniería Personal
- 2010 -2011 PURCHASING PROCESS SUBDIRECTOR @
- 2006 -2010 CUSTOMER CARE SR. MANAGER @
- 2001 -2006 CUSTOMER RELATIONSHIP MANAGER @
- 1996 -2001 OPERATIONS MANAGER @
- 1995 -1996 TRAFFIC AND DISTRIBUTION COORDINATOR @
- 1991 -1994 MANUFACTURING SUPERVISOR @
Héctor Rojas Education
- Asociación Latinoamericana de Desarrollo Humano
Mental Dynamics - Silva Method
- Universidad Iberoamericana, Ciudad de México
Master of Business Administration (MBA)
- Instituto Tecnológico Autónomo de México
Desarrollo de Habilidades Gerenciales
- Universidad Autónoma Metropolitana
Biochemical Engineering
- Instituto de Semiología
Consultor en Semiología de la Vida Cotidiana
- Isha Institute of Inner-sciences
(Inner Engineering)
- Maharishi University of Management
(Transcendental Meditation® Technique)
- Hero's Journey Foundation
(Men's Hero's Journey Summer Intensive)
Héctor Rojas Skills
- Operations Management
- Manufacturing Operations
- Strategic Planning
- Strategic Thinking
- Strategic Analysis
- Business Strategy
- Process Engineering
- Process Development
- Process Management
- Business Process
- Customer Focus
- Customer Insight
- Customer Satisfaction
- Customer Service
- Customer Loyalty
- Customer Relations
- Customer Engagement
- Customer Experience
- Call Center
- Call Center Development
- Retail Industry
- Retail Management
- Retail
- Retail Design
- Retail Buying
- Purchasing Management
- Purchasing Negotiations
- Purchasing Strategy
- Contract Negotiation
- Budgets
- P&L responsibility
- P&L Management
- Budgeting
- Leadership Development
- Change Leadership
- Change Management
- Cross-functional Team Leadership
- Mentoring
- Employee Engagement
- Brand Loyalty
- Executive Coaching
- Life Coaching
- Business Coaching
- Sales
- Coaching
- Wellness Coaching
- Job Coaching
- Call Centers
- Meditation
- Store Management
- Sales Services
- Strategy
- Cross Functional Team Leadership
Héctor Rojas Summary
- Héctor Rojas, is currently a CUSTOMER SERVICE AND EXPERIENCE DIRECTOR at Bajaj / MotoDrive México Oficial. Héctor Rojas brings experience from previous roles at ITALIKA, Ingeniería Personal and Walmart. Héctor Rojas holds a Mental Dynamics - Silva Method @ Asociación Latinoamericana de Desarrollo Humano. With a robust skill set that includes Operations Management, Manufacturing Operations, Strategic Planning, Strategic Thinking, Strategic Analysis and more. Héctor Rojas has 2 emails on RocketReach.
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