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Head @ (July 2025 - Present)
Collage Professor and Cultural Strategy and Arabization Head and Writer @ (February 2025 - Present)
Head of Government Partnerships and Arabization | Adjunct Professor | Doctoral Researcher and Writer @ (February 2025 - Present)
College Professor | Cultural Strategy Lead | Arabization Head | Writer @ (February 2025 - Present)
Collage Professor and Cultural Strategy Lead and Writer @ (February 2025 - Present)
Learning facilitator and Mentor @ (February 2025 - June 2025)
Instructor @ (February 2025 - June 2025)
Writer @ AACSB – Climate Change Writers (September 2024 - Present)
Writer and Editor @ United Nations / Africa Youth for Peace & Development / Climate change Community (August 2024 - Present)
United Nation Volunteer @ (October 2023 - November 2023)
Adjunct Faculty Instructor @ (July 2023 - Present)
Adjunct College Instructor @ (July 2023 - Present)
Call Center Supervisor @ Vodafone Egypt (August 2007 - March 2011)
Senior Account Representative @ Vodafone Egypt (July 2007 - August 2007)
Account Angel Senior representative @ (July 2007 - August 2007)
Senior Customer Service Representative @ Vodafone Egypt (October 2006 - July 2007)
Blended senior representative @ (October 2006 - July 2007)
Customer Representative @ Vodafone Egypt (September 2005 - October 2006)
Enterprise Account Supervisor @ (September 2005 - March 2015)
customer operations representative @ (September 2005 - October 2006)

ESLSCA University
Doctor of Philosophy - PhD (Business Administration and Management, General)
2024-2027
University of the People
Master of Business Administration - MBA (Business Administration and Management, General)
2021-2022
University of the People
Master of Business Administration (Business Administration and Management, General)
2021-2022
Udacity
Nano-Degree (Digital Marketing)
2020-2020
Ain Shams University
B.Sc. of Commerce (English Section)
2001-2005
Unicaf University
Doctor of Philosophy - PhD (Business Administration and Management, General)
2024
ESLSCA University
Bachelor of Business Administration

Heba Sharaf, based in Dubai, AE, is currently a Head at 8billionideas. Heba Sharaf brings experience from previous roles at 8billionideas. Heba Sharaf holds a 2024 - 2027 Doctor of Philosophy - PhD in Business Administration and Management, General @ ESLSCA University. With a robust skill set that includes Call Center, Customer Experience, Team Management, Telecommunications, Customer Retention and more. Heba Sharaf has 2 emails and 2 mobile phone numbers on RocketReach.