Heather van Nest Email & Phone Number
Vice President, Contact Center Operations and Fulfillment Teams @ LIBERTY Dental Plan
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Heather van Nest Location
- Clearwater, FL, US
Heather van Nest Work
- 2023 -now Vice President, Contact Center Operations and Fulfillment Teams @
- 2022 -2023 AVP, Contact Center @
- 2018 -2022 Sr. Director, Claims and Customer Care @
- 2013 -2018 Director, Contact Center @
- 2009 -2013 Director, Customer Response @
- 2004 -2009 Operations Manager @
- 2000 -2004 Operations Supervisor @
Heather van Nest Education
- Ohio University 1996-2000
Heather van Nest Skills
- Employee Relations
- Team Building
- Onboarding
- Customer Service Management
- Account Management
- Operations Management
- Operational Efficiency
- Coaching
- Management
- Customer Service
- Quality Assurance
- Project Management
- Training
- CRM
- Human Resources
- Change Management
- Leadership
- Recruiting
- Salesforce.com
- Sourcing
- Employee Engagement
- Talent Acquisition
- Talent Management
- Team Management
- Six Sigma
- Leadership Development
- Performance Management
- Applicant Tracking Systems
- Marketing
- Employee Benefits
- Workforce Management
- Outsourcing
- Screening
- Executive Management
- Employee Training
- Organizational Development
- Strategic Planning
- Benefits Administration
- Time Management
- Customer Retention
- Payroll
- Hiring
- Business Development
- Cold Calling
- Vendor Management
- Software Documentation
- HRIS
- Interviews
- Data Entry
- Sales
- Strategy
- Microsoft Office
- Research
Heather van Nest Summary
- Heather van Nest, based in Clearwater, FL, US, is currently a Vice President, Contact Center Operations and Fulfillment Teams at LIBERTY Dental Plan. Heather van Nest brings experience from previous roles at Vault, Tata Consultancy Services, Transamerica and First Advantage. Heather van Nest holds a 1996 - 2000 Ohio University. With a robust skill set that includes Employee Relations, Team Building, Onboarding, Customer Service Management, Account Management and more. Heather van Nest has 2 emails and 3 mobile phone numbers on RocketReach.
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