Heather Sweet Email & Phone Number
Director of Customer Experience @ City of Spokane
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Heather Sweet Location
- Spokane, WA, US
Heather Sweet Work
- Director of Customer Experience @ (March 2022 - Present)
- Vice President Operations @ (November 2019 - May 2021)
- Senior Director of Operations and Center Director @ (June 2008 - November 2019)
- Sales Operations Manager @ (December 2000 - June 2008)
- Program Supervisor @ (August 2002 - May 2005)
- Program Supervisor Assistance @ (July 2001 - July 2002)
- Outbound Sales Associate @ (December 2000 - June 2001)
Heather Sweet Skills
- E-commerce
- Lead Generation
- Sales
- Sales Operations
- CRM
- Email Marketing
- Business Development
- Customer Satisfaction
- Customer Retention
- Call Centers
- Workforce Management
- Process Improvement
- Customer Experience Management
- Sales Process
- Operations Management
- Workforce Planning
- Strategic Planning
- Operational Planning
- Forecasting
- Contact Centers
- Contact Center Management
- Contact Center Operations
- Contact Center Strategy
- Team Leadership
- Leadership Development
- Thought Leadership
- Management
- Cross-functional Team Leadership
- Change Management
- Project Planning
- Project Management
- Analytics
- Account Management
- Customer Relationship Management (CRM)
- Online Marketing
- Product Management
- SaaS
- Social Media Marketing
- Strategic Partnerships
- SEM
- Marketing Strategy
- Online Advertising
- SEO
- Affiliate Marketing
- Web Analytics
- Start-ups
- Leadership
- Relationship Building
- Customer Service
- Sales Retention
- E Commerce
Heather Sweet Summary
- Heather Sweet, based in Spokane, WA, US, is currently a Director of Customer Experience at City of Spokane. Heather Sweet brings experience from previous roles at Newfold Digital and Web.com. With a robust skill set that includes E-commerce, Lead Generation, Sales, Sales Operations, CRM and more. Heather Sweet has 3 emails and 2 mobile phone numbers on RocketReach.
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