Owner @ Creative Media Services (May 2004 - Present)
Senior Associate @ (October 2017 - January 2021)
Technical Lead @ (June 2014 - October 2017)
Senior Help Desk Analyst @ (October 2011 - June 2014)
System Administration @ Lors Photography (May 2011 - September 2011)
IT Support Analyst @ (December 2010 - April 2011)
Help Desk Specialist @ (November 2009 - September 2010)
Heather Sweeney Education
University of Phoenix
(Business)
1995
Mitchell College
(Liberal Arts, Political Science)
1986-1987
Merrimack High School 1982-1986
Heather Sweeney Skills
Active Directory
Troubleshooting
Technical Support
Operating Systems
Help Desk Support
System Administration
Blackberry Enterprise Server
Computer Hardware
Windows XP
Windows 7
SharePoint
Printers
Windows Server
Hardware
Blackberry
Citrix
Software Documentation
Technical Analysis
DNS
Project Management
Desktop Support
Quality Assurance
Terminal Services
Cisco Technologies
VMware
Disaster Recovery
BMC Remedy
iPad
Microsoft Office
iPhone Support
Technical Writing
Hardware Support
Mac OS
Wireless Routers
RSA SecurID
Remote Troubleshooting
Teamwork
Customer Oriented
Peripherals
End User Training
Tier 2
Microsoft Operating Systems
Proofreading
Data Analysis
Technical Presentations
Sales Support Tools
Wireless Networking
Microsoft Excel
Technical Documentation
Heather Sweeney Summary
Heather Sweeney, based in United States, is currently a Content Management Specialist at Bristol Myers Squibb. Heather Sweeney brings experience from previous roles at Creative Media Services, Cognizant and Phoenix Technology Partners. Heather Sweeney holds a University of Phoenix. With a robust skill set that includes Active Directory, Troubleshooting, Technical Support, Operating Systems, Help Desk Support and more. Heather Sweeney has 3 emails and 2 mobile phone numbers on RocketReach.
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