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Heather Shepherd Location
Lebanon, IN, US
Heather Shepherd Work
2021 -now Sr. Business Systems Analyst @
2023 -now Group X Instructor @ Witham Family YMCA
2019 -2021 Business System Analyst III @
2018 -2019 Clinical Database Designer @
2017 -2018 Quality Specialist @ Eli Lilly and Company
2016 -2017 Technical Writer and Document Controller @ Eli Lilly and Company
Heather Shepherd Education
Indiana Wesleyan University
Bachelor of Science (B.S.) (Business Information Systems)
2014-2016
Kaplan University-Davenport Campus
Bachelor of Science (BS)
2012-2014
Heather Shepherd Skills
Team Management
Project Management
Wireframing
Customer Service
Microsoft Office
Strategic Planning
Microsoft Excel
Budgets
Logistics
PowerPoint
Microsoft Word
Java
JavaScript
Teamwork
Multitasking
Visual Basic
Outlook
Programming
Access
Regulus
Microsoft Visio
SharePoint
Visio
Documentum
IT testing
HTML5
Critical Thinking
Attention to Detail
Good Documentation Practices
Conflict Resolution
Verbal Communication
Written Communication
Business Systems Analysis
Information Systems
ServiceNow
Problem Solving
Data Management
Business Analysis
Analytical Skills
Business Process Improvement
Data Analysis
Quality Assurance
JIRA
Jama
Confluence
ALM
Team Leadership
Mentoring
Information Management
Balsamiq
Heather Shepherd Summary
Heather Shepherd, based in Lebanon, IN, US, is currently a Sr. Business Systems Analyst at Labcorp Drug Development. Heather Shepherd brings experience from previous roles at Witham Family YMCA, Covance and Eli Lilly and Company. Heather Shepherd holds a 2014 - 2016 Bachelor of Science (B.S.) in Business Information Systems @ Indiana Wesleyan University. With a robust skill set that includes Team Management, Project Management, Wireframing, Customer Service, Microsoft Office and more. Heather Shepherd has 2 emails and 3 mobile phone numbers on RocketReach.
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