Heather Sergent Email & Phone Number
Senior Manager, Analytics and Insights @ Lifeway Christian Resources
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Heather Sergent Location
- Fremont, MI, US
Heather Sergent Work
- Senior Manager, Analytics and Insights @ (July 2024 - Present)
- Insights and Analytics Manager @ (August 2022 - July 2024)
- Senior Manager, Business Insights @ (June 2018 - August 2022)
- Manager, Reporting and Analytics @ (June 2015 - June 2018)
- Senior Reporting Specialist @ (January 2011 - June 2015)
- Call Center Supervisor @ (June 2008 - January 2011)
- Customer Service Unit Lead @ (June 2005 - June 2008)
- Licensed Life and Health Insurance Agent @ (September 2001 - June 2005)
Heather Sergent Skills
- Contact Centers
- Insurance
- Microsoft Excel
- Access
- Financial Analysis
- Process Improvement
- Customer Service
- Management
- Team Leadership
- Call Centers
- Customer Satisfaction
- Performance Management
- Coaching
- Analysis
- Data Analysis
- Business Process
- Team Management
- Vendor Management
- Customer Experience
- Business Process Improvement
- Business Intelligence
- Public Speaking
- Microsoft Word
- Social Media
- Strategic Planning
- Microsoft Access
Heather Sergent Summary
- Heather Sergent, based in Fremont, MI, US, is currently a Senior Manager, Analytics and Insights at Lifeway Christian Resources. Heather Sergent brings experience from previous roles at Lifeway Christian Resources and Gerber Life Insurance Company. With a robust skill set that includes Contact Centers, Insurance, Microsoft Excel, Access, Financial Analysis and more. Heather Sergent has 2 emails and 2 mobile phone numbers on RocketReach.
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