Executive Support, Office of the President, Premium Care -Uverse @ at&t
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Heather Rowe Location
Dallas, TX, US
Heather Rowe Work
2014 -now Executive Support, Office of the President, Premium Care -Uverse @
2008 -now Customer Assistant @
2013 -2014 Tier 2 Technical Support, Uverse @
2007 -2008 Product Designer and Sales Agent @ Eagle Crest
2005 -2007 Receptionist @ All Animal Clinic
2002 -2005 Research and Adjustments Representative @
Heather Rowe Education
University of Phoenix
Masters Business Administration (MBA)
2007-2012
Craven Community College
Associate of Arts (A.A.)
Heather Rowe Skills
Vendor Management
Data Center
IP
IT Service Management
Telecommunications
WAN
SDLC
Disaster Recovery
Service Delivery
Cisco Technologies
Telephony
Business Analysis
Customer Service
Troubleshooting
Software Documentation
Avaya
ITIL
Process Improvement
VoIP
Resource Management
Change Management
Visio
Project Planning
Cross-functional Team Leadership
Customer Experience
Wireless
Technical Support
MPLS
Network Engineering
System Deployment
Customer Retention
PMP
Team Leadership
Wireless Networking
Integration
Program Management
Network Design
Requirements Analysis
TCP/IP
Switches
Sla
Networking
BMC Remedy
Customer Satisfaction
Project Management
Call Center
Service Management
Managed Services
Team Building
Computer Network Operations
Heather Rowe Summary
Heather Rowe, based in Dallas, TX, US, is currently a Executive Support, Office of the President, Premium Care -Uverse at AT&T. Heather Rowe brings experience from previous roles at AT&T, Eagle Crest and All Animal Clinic. Heather Rowe holds a 2007 - 2012 Masters Business Administration (MBA) @ University of Phoenix. With a robust skill set that includes Vendor Management, Data Center, IP, IT Service Management, Telecommunications and more. Heather Rowe has 3 emails and 1 mobile phone numbers on RocketReach.
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