Customer Success Manager @ (June 2022 - September 2023)
Senior Client Success Manager @ (April 2021 - June 2022)
Customer Success Manager @ (May 2019 - June 2021)
Client Success Manger @ (April 2019 - April 2021)
Major Market Client Solutions Sales Executive @ (January 2016 - April 2019)
Client Sales Executive @ (January 2016 - April 2019)
Associate Account Executive @ (July 2015 - January 2016)
Business Development Representative @ (September 2014 - June 2015)
Account Executive @ (December 2006 - August 2014)
Intern @ Childrens chance (January 2002 - August 2002)
Heather Ramsay Education
University of South Carolina
Bachelor of Communications (Public Relations)
2002-2006
Wyoming High School
High School Diploma
1998-2002
University of South Carolina
Bachelor's Degree
Heather Ramsay Skills
3PL
Account Management
Business Relationship Building
Certified Case Manager
Client Prospecting
Cold Calling
Commission
Conga CLM
Cross-functional Collaborations
Customer Acquisition Strategies
Customer Engagement
Customer Relationship Management (CRM)
Customer Retention
Customer Service
Customer Success
Employee Training
Gainsight
Goal Setting
Helping Clients Succeed
Highly Adaptable
Inside Sales
Key Client Relationships
Leadership
Logistics
Logistics Management
Long-term Customer Relationships
Management
Marketing
Microsoft Outlook
Microsoft PowerPoint
Microsoft Word
Negotiation
New Client Acquisitions
Objection Handling
Phone Sales
Prospecting Skills
Public Relations
Qlik
Recruiting
Relationship Building
Relationship Development
Relationship Marketing
SASS
Sales
Sales Process
Sales Prospecting
Salesforce.com
Self Driven
Self Learning
Strategic Account Growth
Strategic Communications
Strategic Customer Development
Strategic Partner Relations
Targeted Account Selling
Team Building
Telemarketing
Third-Party Logistics (3PL)
Time Management
Transportation
Truckload
Long Term Customer Relationships
PowerPoint
Project Management
Integration
Customer Relationship Management Crm
Third Party Logistics 3pl
Customer Relationship Management
Third Party Logistics
Heather Ramsay Summary
Heather Ramsay, based in Cincinnati, OH, US, is currently a Strategic Customer Success Manager at Conga. Heather Ramsay brings experience from previous roles at Conga and Paycor. Heather Ramsay holds a 2002 - 2006 Bachelor of Communications in Public Relations @ University of South Carolina. With a robust skill set that includes 3PL, Account Management, Business Relationship Building, Certified Case Manager, Client Prospecting and more. Heather Ramsay has 2 emails and 1 mobile phone numbers on RocketReach.
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