Technical Specialist @ (January 2013 - January 2020)
Supervisor Advanced Products Group @ (January 2011 - January 2013)
CAE - Advanced Products @ (January 2007 - January 2011)
Heather Rambert Education
Thomas Edison State University
Bachelor of Science (Business Administration and Management, General)
2012-2014
University of California, Riverside 1996-1997
Heather Rambert Skills
Access
Broadband
Broadband Access
Call Centers
Computer Hardware
Cross-functional Team Leadership
Customer Experience
Customer Retention
Customer Satisfaction
Customer Service
DOCSIS
Data Entry
Ethernet
HFC
IP
Information Technology
Leadership
Linux
Managed Services
Management
Marketing Strategy
Metro Ethernet
Microsoft Certified Professional
Microsoft Office
Networking
Product Management
Professional Mentoring
Project Management
Public Speaking
Software Installation
Staff Supervision
Supervisory Experience
Supervisory Skills
System Administration
Team Building
Team Leadership
Team Management
Technical Support
Telecommunications
Telephony
Time Management
Training
Troubleshooting
VOD
Vendor Management
Visio
VoIP
Windows
Windows 7
Wireless
Cross Functional Team Leadership
Heather Rambert Summary
Heather Rambert, based in Philadelphia, PA, US, is currently a IT Support Specialist at Shock I.T. Support. Heather Rambert brings experience from previous roles at Self-employed, Bandwave Systems LLC and Comcast. Heather Rambert holds a 2012 - 2014 Bachelor of Science in Business Administration and Management, General @ Thomas Edison State University. With a robust skill set that includes Access, Broadband, Broadband Access, Call Centers, Computer Hardware and more. Heather Rambert has 2 emails and 2 mobile phone numbers on RocketReach.
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