Heather Phoenix Email & Phone Number
SVP, Operations @ Repair OnDemand
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Heather Phoenix Location
- Charlotte, NC, US
Heather Phoenix Work
- 2024 -now SVP, Operations @
- 2023 -now Consultant | GTM Operations | Strategy | Operations | Integration | Customer Obsessed @ Freelance
- 2021 -2023 VP, Digital Services and Support @
- 2018 -2021 VP, Digital Strategy - Education @
- 2013 -2018 VP, Digital Services @
- 2010 -2013 Director, Digital Operations @
- 2009 -2010 Director, Digital Operations National Accounts @ AT&T Interactive (a division of AT&T Advertising Solutions)
- 2005 -2009 Director, Digital Services @
Heather Phoenix Education
- Sonoma State University
Bachelor Of Arts (Liberal Arts, Humanities, General Studies)
1990-1995
Heather Phoenix Skills
- Advertising
- Creativity and Innovation
- Software Development Life Cycle (SDLC)
- Customer Support
- Support Services
- Build Strong Relationships
- Technology Solutions
- Customer Satisfaction
- Customer Retention
- Strategic Vision
- Voice of the Customer
- Workflow Management
- Capacity Planning
- Strategic Thinking
- Performance Metrics
- Process Transformation
- Operational Transformation
- Operational Excellence
- Technology Solutions and Support
- Business Process Improvement
- Operational Strategy
- Technology Consulting
- Change Management
- Stakeholder Management
- Presentations
- Service Delivery
- Key Performance Indicators
- Operations Management
- Strategy Implementation
- Process Improvement
- Customer Success & Retention
- Data-driven Decision Making
- Strategy
- Management
- Communication
- Relationship Development
- Software as a Service (SaaS)
- Customer Relationship Management (CRM)
- Problem Solving
- Professional Services
- Analytical Skills
- Conflict Management
- Business Analysis
- Account Relationship
- Program Management
- Project Management
- Cross-functional Team Leadership
- Customer Experience
- Leadership
- Strategic Planning
- Strategic Partnerships
- Resource Management
- Start-ups
- Operations
- Multimedia Project Management
- Website Management
- Technology Planning
- Innovative Thinking
- SEM
- Online Marketing
- online display
- Vendor Management
- Interactive Advertising
- Digital Marketing
- Digital Media
- MS Office Suite
- MS Project
- Media & Entertainment
- Broadcast Advertising
- Online Advertising
- Creative Development
- Product Development
- Interactive Marketing
- New Media
- Digital Strategy
- SEO
- Integrated Marketing
- Content Strategy
- Website Development
- Product Management
- Creative Problem Solving
- User Experience
- Video Production
- Creative Direction
- Team Management
- Account Management
- Television
- Web Development
- Product Marketing
- Display Advertising
- Microsoft Office
- Multimedia
- Start Ups
- Media And Entertainment
- Search Engine Marketing Sem
- Search Engine Optimization Seo
- Search Engine Optimization
- Search Engine Marketing
Heather Phoenix Summary
- Heather Phoenix, based in Charlotte, NC, US, is currently a SVP, Operations at Repair OnDemand. Heather Phoenix brings experience from previous roles at Freelance, Compass Digital and Spectrum Reach. Heather Phoenix holds a 1990 - 1995 Bachelor Of Arts in Liberal Arts, Humanities, General Studies @ Sonoma State University. With a robust skill set that includes Advertising, Creativity and Innovation, Software Development Life Cycle (SDLC), Customer Support, Support Services and more. Heather Phoenix has 2 emails and 2 mobile phone numbers on RocketReach.
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