Heather Olsen Email & Phone Number
Director of Salesforce and Emerging Technologies @ American Red Cross
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Heather Olsen Location
- Madison, WI, US
Heather Olsen Work
- Director of Salesforce and Emerging Technologies @ (April 2025 - Present)
- Sr. Program Director, Recruitment Systems @ (February 2024 - April 2025)
- Sr. Program Director, Recruitment Process Improvement @ (April 2023 - February 2024)
- Account Manager III @ (July 2022 - April 2023)
- Account Manager II @ (July 2019 - July 2022)
- Account Manager @ (November 2016 - July 2019)
- Director of Development @ (December 2015 - September 2016)
- Client Services @ (January 2015 - December 2015)
- International Customer Service and New Accounts @ (October 2005 - February 2009)
Heather Olsen Education
- University of Wisconsin-Whitewater
Bachelor of Arts - BA (Major in Communication-Public Relations, Minor in Health and Family Studies)
2011-2015
Heather Olsen Skills
- Account Management
- Adobe Photoshop
- Agile Software Development
- Backlog Management
- Biomedical Salesforce
- Biomedical Salesforce Implementation
- Business Process
- Business Process Improvement
- Business Requirements
- Coaching & Mentoring
- Communication
- Community Education
- Community Engagement
- Continuous Process Improvement
- Coordinating Special Events
- Cross-team Collaboration
- Cultural Competency
- Customer Service
- Data Entry
- Employee Resource Groups (ERG)
- Event Management
- Event Marketing
- Event Planning
- Excel
- Fundraising
- Grant Writing
- Internal Process Development
- International Relations
- Jira
- Leadership
- Mac OS X
- Marketing
- Microsoft
- Microsoft 365
- Microsoft Excel
- Microsoft Office
- Microsoft Power BI
- Photo Editing
- Photography
- Photoshop
- PowerPoint
- Process Engineering
- Process Flow Documentation
- Process Redesign
- Product Management
- Project Teams
- Public Relations
- Public Speaking
- Records Management
- Release Management
- Requirements Gathering
- Requirements Management
- Safety Principles
- Sales
- Sales Processes
- Salesforce Training
- Salesforce.com
- Salesforce.com Implementation
- Scaled Agile Framework
- Smoke Testing
- Social Media
- Special Events
- Strategic Planning
- System Implementations
- Training & Development
- User Acceptance Testing
- User Stories
- Value Systems
- Windows
- Writing
- Youth Mentoring
- Youth Services
Heather Olsen Summary
- Heather Olsen, based in Madison, WI, US, is currently a Director of Salesforce and Emerging Technologies at American Red Cross. Heather Olsen brings experience from previous roles at American Red Cross. Heather Olsen holds a 2011 - 2015 Bachelor of Arts - BA in Major in Communication-Public Relations, Minor in Health and Family Studies @ University of Wisconsin-Whitewater. With a robust skill set that includes Account Management, Adobe Photoshop, Agile Software Development, Backlog Management, Biomedical Salesforce and more. Heather Olsen has 4 emails and 10 mobile phone numbers on RocketReach.
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