Heather Muller Email & Phone Number
Customer Operations Manager @ BriefCatch
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Heather Muller Location
- Savannah, GA, US
Heather Muller Work
- Customer Operations Manager @ (February 2024 - Present)
- Technical Specialist @ (March 2023 - January 2024)
- Tier 2 Technical Support Specialist @ (August 2021 - January 2023)
- Implementation Manager @ (May 2020 - April 2021)
- Customer Operations Manager @ (January 2019 - February 2020)
- Technical Support Analyst @ (November 2017 - December 2018)
- Account Manager @ (August 2014 - November 2017)
Heather Muller Education
- University of Wisconsin-Milwaukee
Bachelor's degree
2006-2011
Heather Muller Skills
- Account Management
- Analytical Skills
- Artificial Intelligence (AI)
- Automotive
- Brand Management
- Business Requirements
- CPG Industry
- Chatbots
- Client Onboarding
- Client Requirements
- Communication
- Communication Training
- Contingent Workforce
- Conversational AI
- Customer Engagement
- Customer Onboarding
- Customer Relationship Management (CRM)
- Customer Retention
- Customer Service
- Customer Success
- Financial Goals
- Generative AI
- Grocery Sales
- Help Desk Support
- Human Resources Information Systems (HRIS)
- IT Escalation
- IT Integration
- Implementation Experience
- Implementation Plans
- Integrated Systems
- JIRA
- Key Performance Indicators
- Knowledge Base
- Microsoft Office
- Onboarding
- Operations Management
- Oral Communication
- Problem Solving
- Professional Services
- Requirements Gathering
- Sales
- Salesforce.com
- Service-Level Agreements (SLA)
- Software
- Software Implementation
- Software Project Management
- Software as a Service (SaaS)
- Startups
- Supply Chain Software
- Teamwork
- Technical Documentation
- Technical Support
- Ticketing Systems
- Troubleshooting
Heather Muller Summary
- Heather Muller, based in Savannah, GA, US, is currently a Customer Operations Manager at BriefCatch. Heather Muller brings experience from previous roles at HireVue, Conversica, Flxpoint and Beeline. Heather Muller holds a 2006 - 2011 Bachelor's degree @ University of Wisconsin-Milwaukee. With a robust skill set that includes Account Management, Analytical Skills, Artificial Intelligence (AI), Automotive, Brand Management and more. Heather Muller has 2 emails on RocketReach.
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