Heather Morecraft Email & Phone Number
Director of Customer Experience @ Rehab Medical
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Heather Morecraft Location
- Indianapolis, IN, US
Heather Morecraft Work
- 2021 -now Director of Customer Experience @
- 2019 -2021 Customer Experience Manager @
- 2011 -2021 Consumer Products Services Expansion @
- 2006 -2011 Customer Service Manager @ State Farm
Heather Morecraft Education
- DeVry University
Bachelor's degree (Healthcare Administration)
2018-2019
Heather Morecraft Skills
- Customer Success
- Readiness
- Customer Interaction
- Communication
- C-Level
- Critical Thinking
- Strategy
- Leadership Development
- Customer Experience
- Management
- Team Leadership
- Customer Relationship Management (CRM)
- Insurance
- Product Marketing
- Customer Satisfaction
- Sales
- Customer Retention
- Contact Centers
- General Insurance
- Health Insurance
- Medicare
- Microsoft Office
- Microsoft Products
- Leadership
- People Management
- Customer Service
- Team Building
- Training
- Time Management
- Coaching
- Analytical Skills
- Provisioning
- Strategic Planning
- Customer Service Management
- Data Analysis
- Metric Development
- Metric Management
- Performance Metrics
- Metrics Reporting
- Employee Engagement
Heather Morecraft Summary
- Heather Morecraft, based in Indianapolis, IN, US, is currently a Director of Customer Experience at Rehab Medical. Heather Morecraft brings experience from previous roles at Rehab Medical, Health Alliance Medical Plans and State Farm. Heather Morecraft holds a 2018 - 2019 Bachelor's degree in Healthcare Administration @ DeVry University. With a robust skill set that includes Customer Success, Readiness, Customer Interaction, Communication, C-Level and more. Heather Morecraft has 2 emails and 1 mobile phone numbers on RocketReach.
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