Heather Marsten Email & Phone Number
Engagement Director @ Envoy
5 free lookup(s).
If you need more lookups,
subscriptions start at $34 USD/month.
Heather Marsten Location
- Kentfield, CA, US
Heather Marsten Work
- Engagement Director @ (May 2016 - Present)
- Customer Support Operations Consultant and Independent Contractor @ (November 2013 - December 2015)
- Director, Customer Support Operations Strategy @ (October 2006 - December 2011)
- Director, Customer Care Peoplepc and Earthlink @ (January 2003 - October 2006)
- Manager of Process Development and Office of the President @ Peoplepc (December 1999 - January 2003)
- Team Supervisor, American Express Platinum and Centurion Account @ Lesconcieges (January 1994 - January 1999)
- General Manager, Nob Hill Lambourne Hotel @ (January 1993 - January 1994)
Heather Marsten Education
- Colo
Bachelor Of Arts (Psychology)
Heather Marsten Skills
- Process Development
- Vendor Relations
- Call Center
- Vendor Management
- Operational Efficiency
- Cross-functional Team Leadership
- Management
- Process Simulation
- Call Centers
- Process Improvement
- Strategy
- Customer Experience
- Service Delivery
- Customer Satisfaction
- Outsourcing
- Operations Management
- Team Building
- Customer Retention
- CRM
- Start-ups
- Program Management
Heather Marsten Summary
- Heather Marsten, based in Kentfield, CA, US, is currently a Engagement Director at goenvoy.co. Heather Marsten brings experience from previous roles at Qumu Corporation, Earthlink and Peoplepc. Heather Marsten holds a Bachelor Of Arts in Psychology @ Colo. With a robust skill set that includes Process Development, Vendor Relations, Call Center, Vendor Management, Operational Efficiency and more. Heather Marsten has 2 emails on RocketReach.
Looking for a different Heather Marsten?
Find contact details for 700 million professionals.
G2 Crowd Trusted
300K+ Plugin Users
© 2026 RocketReach.co