Heather M. Email
Customer Support Specialist @ FastBill
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Heather M. Location
- Trier, RP, DE
Heather M. Work
- Customer Support Specialist @ (October 2023 - Present)
- Service Specialist I EU CG Journey (Eng and Ger) @ (June 2021 - October 2023)
- Sales And Service Consultant @ (August 2019 - February 2023)
- Salesperson @ Achim Lohner GmbH & Co. KG (November 2016 - February 2019)
- Salesperson @ (January 2017 - December 2017)
- Pastoral Assistant @ (September 2016 - January 2017)
Heather M. Education
- Indiana State University
Bachelor of Arts - BA (German Studies)
2004-2007
Heather M. Skills
- Analytic Problem Solving
- Analytical Skills
- Artificial Intelligence (AI)
- Attention to Detail
- Business Process Improvement
- Collaborative Problem Solving
- Communication
- Contact Centers
- Creative Problem Solving
- Critical Thinking
- Cross-functional Collaborations
- Cross-functional Problem Solving
- Customer Experience
- Customer Onboarding
- Customer Satisfaction
- Customer Service
- Customer Service Management
- Customer Service Representatives
- Customer Support
- Customer-focused Service
- Data Analysis
- E-Commerce
- English
- English Translation
- English to German
- Event Planning
- GPT-3
- Generative AI
- German
- German Translation
- German to English
- Jira
- Jira Service Desk
- Leadership
- Microsoft Excel
- Microsoft Office
- Microsoft PowerPoint
- Microsoft Word
- Moxie
- Problem Solving
- Research
- Retail
- Root Cause Problem Solving
- Sales
- Shipping
- Supply Chain Management
- Teamwork
- Ticket System
- Time Management
- Written Communication
Heather M. Summary
- Heather M., based in Trier, RP, DE, is currently a Customer Support Specialist at FastBill. Heather M. brings experience from previous roles at Wayfair, Achim Lohner GmbH & Co. KG and Woolworth GmbH. Heather M. holds a 2004 - 2007 Bachelor of Arts - BA in German Studies @ Indiana State University. With a robust skill set that includes Analytic Problem Solving, Analytical Skills, Artificial Intelligence (AI), Attention to Detail, Business Process Improvement and more.
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