Heather Leite Email & Phone Number
Call Center Manager @ PartsTree.com
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Heather Leite Location
- Austin, TX, US
Heather Leite Work
- Call Center Manager @ (February 2009 - Present)
- CSR Tier 3 @ (March 2003 - June 2006)
- Manager and Florist @ Blossoms and Bygones (June 1998 - March 2003)
Heather Leite Education
- University of Alaska Anchorage
BA (English, Psychology)
1995-1999 - University of Alaska Anchorage
BA English Literature (English Language and Literature, General)
Heather Leite Skills
- Skilled Multi-tasker
- Interpersonal Communication
- People Management
- Customer Engagement
- Teamwork
- Contact Center Management
- Customer Service Operations
- Customer Service Training
- Recruiting
- Communication
- Inbound
- Call Center
- Performance Reviews
- Performance Appraisal
- Order Management
- Customer Service
- Customer Satisfaction
- Customer Retention
- Escalation
- Interviewing
- Supervising
- Coaching
- Hiring
- Customer Experience
- Sales Support
- Problem Solving
- Call Centers
- Management
- Sales
- Supervisory Skills
- Team Leadership
- Team Building
- Interviews
- Inbound Marketing
- Store Management
- Microsoft Office
- Cross-functional Team Leadership
- Employee Training
- Solution Selling
- Sales Order Processing
- Call Center Administration
- Troubleshooting
- Business Development
- World Class Customer Service
- Procurement
- Marketing Strategy
- Call Center Development
- Software Documentation
- Contract Management
- Microsoft Excel
- Product Marketing
- Computer Hardware
- Customer Service Management
- Sales Management
- Order Processing
- Customer Support
- Outlook
- Net Promoter Score
- Program Management
- Inventory Management
Heather Leite Summary
- Heather Leite, based in Austin, TX, US, is currently a Call Center Manager at PartsTree.com. Heather Leite brings experience from previous roles at GCI - General Communication Inc. and Blossoms and Bygones. Heather Leite holds a 1995 - 1999 BA in English, Psychology @ University of Alaska Anchorage. With a robust skill set that includes Skilled Multi-tasker, Interpersonal Communication, People Management, Customer Engagement, Teamwork and more. Heather Leite has 3 emails and 5 mobile phone numbers on RocketReach.
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