Heather Lear Email & Phone Number
Manager, Trainer (Success and Services Enablement) @ Salesforce
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Heather Lear Location
- Indianapolis, IN, US
Heather Lear Work
- Manager, Trainer (Success and Services Enablement) @ (December 2025 - Present)
- Manager, Onboarding Trainer (Professional Services and Customer Success New Hires) @ (April 2023 - December 2025)
- Field Enablement Manager, Customer Success Bootcamp @ (September 2022 - April 2023)
- Field Enablement Manager, Support @ (April 2021 - October 2022)
- Senior Success Guide (Customer Onboarding and Product Education) @ (February 2019 - April 2021)
- Success Specialist (Customer Onboarding and Product Education) @ (April 2017 - February 2019)
- Project Manager II, Cloud Technical Upgrades @ (October 2016 - April 2017)
- Software Implementation Project Manager @ (August 2015 - October 2016)
- Academic Tutor, Academic Mentor @ (January 2011 - January 2015)
- Teaching Assistant @ (January 2013 - January 2013)
- Human Resources Specialist @ (January 2014 - January 2014)
Heather Lear Education
- Purdue University
Bachelor of Science (B.S.) (Organizational Leadership and Supervision)
2015 - CAPA International Education - London
Human Resources Management and Services
- Munich University of Technology
Manufacturing Engineering Technology
Heather Lear Skills
- Problem Solving
- Salesforce Sales Cloud
- Salesforce Optimizer Report
- Salesforce Lightning Readiness Check
- Project Management
- Human Resources
- Change Management
- Process Improvement
- Microsoft Office
- Salesforce.com
- Time Management
- Leadership
- Public Speaking
- Teamwork
- Conflict Management
- Leadership Development
- Customer Service
- Communication
- Salesforce Trailhead
- G Suite
- Quip
- OpenAir
- Concur
- Salesforce Optimizer
- Interviewing
- Personal Development
- Management
- Operations Management
- AI CRM
- Agile & Waterfall Methodologies
- Attention to Detail
- Build Strong Relationships
- Building Trust
- Career Village
- ChatGPT
- Communication Training
- Critical Thinking
- Customer Advocacy
- Customer Engagement
- Customer Facing Roles
- Customer Onboarding
- Customer Success
- Customer Support
- Data Analysis
- Data Science
- E-Learning
- E-Learning Development
- Emotional Intelligence
- Employee Learning & Development
- English
- Facilitation
- Generative AI
- Generative AI Tools
- Google Workspace
- Highspot
- Human Resources (HR)
- Instructional Design
- Interpersonal Relationships
- Interpersonal Skills
- Kanban
- Onboarding
- Open-Source Development
- PSAs
- Post-Sales
- Product Adoption
- Queue Management
- Salesforce CRM Analytics
- Salesforce Lightning
- Slack
- Slack AI
- Social Perceptiveness
- System Configuration
- Team Management
- Tech Career Skills
- Voice of the Customer
- Workday
Heather Lear Summary
- Heather Lear, based in Indianapolis, IN, US, is currently a Manager, Trainer (Success and Services Enablement) at Salesforce. Heather Lear brings experience from previous roles at Salesforce. Heather Lear holds a Bachelor of Science (B.S.) in Organizational Leadership and Supervision @ Purdue University. With a robust skill set that includes Problem Solving, Salesforce Sales Cloud, Salesforce Optimizer Report, Salesforce Lightning Readiness Check, Project Management and more. Heather Lear has 3 emails and 2 mobile phone numbers on RocketReach.
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