Heather Lawrence Email & Phone Number
Executive Director, Data and Analytics @ TTEC Digital
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Heather Lawrence Location
- Saint Clair Shores, MI, US
Heather Lawrence Work
- Executive Director, Data and Analytics @ (July 2023 - Present)
- Director, Insights @ TTEC (formerly iKnowtion) (June 2016 - July 2023)
- Senior Marketing Consultant @ (November 2012 - June 2016)
- Key Account Manager @ (January 2004 - November 2012)
- Account Manager @ (April 1998 - December 2003)
- Client Services Representative - VW and Audi @ (January 1996 - January 1998)
Heather Lawrence Education
- Oakland University
MBA (General Business)
1998-2001 - Oakland University
BA (Spanish Language & Literature)
1993-1998
Heather Lawrence Skills
- Account Management
- Analysis
- Analytics
- Artificial Intelligence (AI)
- Automotive
- Big Data
- Business Development
- Business Strategy
- Business-to-Business (B2B)
- CRM
- Client Relations
- Competitive Analysis
- Consultative Selling
- Contact Centers
- Cross-functional Team Leadership
- Customer Journey Mapping
- Customer Relationship Management (CRM)
- Customer Retention
- Data Analysis
- Data Science
- Data Visualization
- Database Marketing
- Digital Marketing
- Direct Marketing
- Email Marketing
- Integrated Marketing
- Management
- Market Research
- Marketing
- Marketing Automation
- Marketing Strategy
- New Business Development
- Presentation Skills
- Sales
- Sales Growth
- Solution Selling
- Statistical Data Analysis
- Strategic Planning
- Strategy
- Technology Integration
- Voice of the Customer
- Microsoft Excel
- Customer Service
- Cross Functional Team Leadership
- Marketing Analytics
- Business to Business B2b
- Customer Relationship Management Crm
- Business to Business
Heather Lawrence Summary
- Heather Lawrence, based in Saint Clair Shores, MI, US, is currently a Executive Director, Data and Analytics at TTEC Digital. Heather Lawrence brings experience from previous roles at TTEC (formerly iKnowtion), iKnowtion, R. L. Polk & Co. and Ancor Information Management. Heather Lawrence holds a 1998 - 2001 MBA in General Business @ Oakland University. With a robust skill set that includes Account Management, Analysis, Analytics, Artificial Intelligence (AI), Automotive and more. Heather Lawrence has 3 emails and 2 mobile phone numbers on RocketReach.
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Steve Pollema
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