Heather Lauder Email

Heather Lauder Work

• Member Board of Trustees @ Steve Morgan Foundation (December 2025 - Present)
• Non executive director and Chair of Remco @ Skipton International (October 2025 - Present)
• IGC @ Legal & General (February 2023 - Present)
• Non Executive Director @ ZURICH ASSURANCE (2004) LIMITED (July 2021 - Present)
• Chairwoman @ Dow Schofield Watts (January 2020 - Present)
• Trustee @ Future First (July 2021 - December 2023)
• Non Executive Director @ The Financial Ombudsman Service (September 2020 - January 2022)
• Board Trustee @ NML. National Museums Liverpool (January 2016 - January 2022)
• Executive Director Retail and Commercial Bank(Deputy CEO), prior Chief Customer officer, @ The Co-operative Bank plc (December 2012 - June 2020)
• Customer Strategy Director @ Cybg Plc (January 2012 - December 2012)
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• Distribution Director @ Northern Rock (November 2010 - November 2012)
• Interim Operations Director, @ Aegon (July 2010 - November 2010)
• Operations Director, Instore Banking @ Tesco Bank (September 2009 - June 2010)
• HR and Operations Development Director @ Tesco Bank (January 2009 - June 2010)
• Head of Operations, NatWest Retail @ The Royal Bank of Scotland Group (January 2008 - December 2008)
• Head of Telephony Operations @ The Royal Bank of Scotland Group (January 2005 - December 2007)
• Head of Transformation and Change, Group HRSS @ The Royal Bank of Scotland Group (January 2004 - December 2004)
• Head of Learning and Development, Manufacturing division @ The Royal Bank of Scotland Group (December 2002 - December 2004)
• Head of NatWest Customer contact centre @ The Royal Bank of Scotland Group (November 1998 - November 2002)