Enterprise Training Specialist and Resource Coordinator @ (March 2012 - January 2013)
Quality Specialist and Senior Support Education Coach @ (March 2010 - March 2012)
Technical Account Manager and Advantage Priority Analyst @ (August 2007 - March 2010)
Customer Support Analyst and Support Specialist @ (July 2006 - November 2007)
Heather Lacy Education
Clemson University
Bachelor of Science (Marketing)
2002-2006
Clemson University - College of Business and Behavioral Science
Bachelor of Science (Marketing)
2002-2006
Heather Lacy Skills
Strategy
Fundraising
Software Implementation
Access
Cloud Computing
Customer Service
Troubleshooting
Sales
Integration
Project Planning
SQL
Leadership
Project Management
Microsoft Office
Customer Relations
Business Analysis
Time Management
Coaching
Enterprise Software
CRM
Technical Writing
Databases
Nonprofits
Microsoft Excel
Customer Satisfaction
Testing
Training
Non Profits
Process Improvement
Team Leadership
Networking
Technical Support
Business Process
Software Documentation
Management
Salesforce.com
SaaS
Recruiting
Analysis
Quality Assurance
Heather Lacy Summary
Heather Lacy, based in Charleston, SC, US, is currently a Operations Manager and Chief of Staff at Blackbaud. Heather Lacy brings experience from previous roles at Blackbaud and Carolina Hazels. Heather Lacy holds a 2002 - 2006 Bachelor of Science in Marketing @ Clemson University. With a robust skill set that includes Strategy, Fundraising, Software Implementation, Access, Cloud Computing and more. Heather Lacy has 3 emails and 3 mobile phone numbers on RocketReach.
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