2010 -now Global Distribution Project Leader @ American Express Business Travel
1999 -2010 Team Leader and On-Boarding Specialist @
Heather Koon Education
University of Phoenix
Bachelor's Degree (Business Administration, Management and Operations)
2013
University of Phoenix
Certification (Human Resource Management)
2008
Heather Koon Skills
Leadership
Vendor Management
Process Improvement
Account Management
Customer Service
Change Management
Team Leadership
Contract Negotiation
Strategic Planning
Management
Team Building
Call Centers
Training
Business Analysis
Performance Management
Program Management
Project Management
Budgets
Contact Centers
Microsoft Word
Operations Management
Strategy
Budgeting
Business Process Improvement
Heather Koon Summary
Heather Koon, based in New York, NY, US, is currently a Project Manager, Operations Technology at Ovation Corporate Travel. Heather Koon brings experience from previous roles at American Express Business Travel and American Express. Heather Koon holds a Bachelor's Degree in Business Administration, Management and Operations @ University of Phoenix. With a robust skill set that includes Leadership, Vendor Management, Process Improvement, Account Management, Customer Service and more. Heather Koon has 2 emails and 1 mobile phone numbers on RocketReach.
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