Heather Kelley Email & Phone Number
Human Resources Business Partner @ Goodwill Northern New England
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Heather Kelley Location
- Westbrook, ME, US
Heather Kelley Work
- Human Resources Business Partner @ (November 2024 - Present)
- Independent Human Resources and Administrative Consultant @ Self-employed (October 2023 - Present)
- Vice President of People and Culture @ (November 2018 - September 2023)
- Vice President of Customer Operations @ (August 2011 - November 2018)
- Vice President, Customer Care and Residential Services @ (June 2008 - August 2011)
- Director of Residential Services @ (October 2007 - June 2008)
- Manger of Technical Support @ (June 1999 - October 2007)
- Quality Assurance Team Leader @ Talk America - Portland, Maine (November 1996 - March 1999)
Heather Kelley Education
- Southern Maine Technical College
AS
1998-2000 - University of Connecticut
Heather Kelley Skills
- Telecommunications
- Call Center
- Strategic Planning
- Project Management
- Managed Services
- Customer Service
- Customer Satisfaction
- Team Leadership
- Operations Management
- Leadership
- Call Centers
- Strategy
- Management
- Cross-functional Team Leadership
- Product Management
- Customer Retention
- Program Management
- Troubleshooting
- Team Building
- Quality Assurance
- Vendor Management
- Training
- Contact Centers
- Account Management
- Sales
- Beverage
- Cross Functional Team Leadership
- Continuous Improvement
- Hospitality
- Microsoft Office
- Microsoft Excel
Heather Kelley Summary
- Heather Kelley, based in Westbrook, ME, US, is currently a Human Resources Business Partner at Goodwill Northern New England. Heather Kelley brings experience from previous roles at Self-employed and GWI. Heather Kelley holds a 1998 - 2000 AS @ Southern Maine Technical College. With a robust skill set that includes Telecommunications, Call Center, Strategic Planning, Project Management, Managed Services and more. Heather Kelley has 2 emails and 2 mobile phone numbers on RocketReach.
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