State Relations Specialist - Title and Registration Operations @ (December 2025 - March 2026)
Co-Owner and Director of Operations @ Lena’s Social Club (June 2024 - November 2025)
Director of Client Experience Operations @ (July 2022 - May 2024)
Director of Training and Development, Marketing and Communications @ PEAK6 InsurTech (March 2021 - July 2022)
Assistant Vice President Learning and Development @ (February 2020 - March 2021)
Learning and Development Specialist @ (July 2018 - February 2020)
Senior Underwriter @ (June 2017 - July 2018)
Account Representative @ (June 2015 - June 2017)
Heather Huffman Education
Avila University 2010
North Central College 1998
Heather Huffman Skills
Financial Management
Marketing Strategy
Customer Relationship Management (CRM)
Community Engagement
HR Management
Contract Negotiation
Event Planning
Brand Development
Social Media Marketing
Project Management
Team Building
Sales Management
Strategic Planning
Culinary knowledge
Budget Management
Business Planning
Curriculum Development
Teaching
Business Ownership
Claims Management
L&D Strategy
Operations Management
Cross-functional Team Leadership
Marketing
Sales Operations
Insurance Claims
Client Relations
Employee Learning & Development
Contact Center Management
Organizational Development
Customer Service Operations
Complaint Management
Performance Management
Training and Development (HR)
Customer Experience
Employee Relations
Analytical Skills
Relationship Building
Customer Retention
Customer Service Management
Employee Training
Leadership Development
Conflict Resolution
Coaching & Mentoring
Call Center Management
Customer Satisfaction
Insurance
Customer Service
Training
Underwriting
Property & Casualty Insurance
Business Process Improvement
Microsoft Word
Microsoft PowerPoint
Leadership
Coaching
Public Speaking
Communication
Time Management
Flood Underwriting
People Management
Meeting Facilitation
Heather Huffman Summary
Heather Huffman, based in United States, is currently a Senior Operations Manager at ACERTUS. Heather Huffman brings experience from previous roles at ACERTUS, Lena’s Social Club and PEAK6 InsurTech. Heather Huffman holds a Avila University. With a robust skill set that includes Financial Management, Marketing Strategy, Customer Relationship Management (CRM), Community Engagement, HR Management and more. Heather Huffman has 3 emails and 5 mobile phone numbers on RocketReach.
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