2025 -now Vice President Client Success, Strategic Accounts @
2024 -2024 Vice President, Client Partner BFSI @
2020 -2024 Director, Client Solutions @
2017 -2020 Sr. Manager, Client Solutions @
2001 -2015 Sr. Account Manager @ West Asset Management
2001 -2007 Account Manager @ Omnium Worldwide
Heather Howell Education
University of Nebraska - Lincoln
Bachelor of Science (Human Resources)
1996-2000
Gross Catholic High School 1992-1996
Heather Howell Skills
Strategy
Customer Loyalty
Account Management
Call Center
Team Building
Process Improvement
Vendor Management
Salesforce.com
Call Centers
Customer Satisfaction
Risk Management
Management
Leadership
Operations Management
Training
Telecommunications
Customer Experience
Customer Retention
CRM
Change Management
Employee Benefits
Team Leadership
Customer Service
Coaching
Outsourcing
Sales
Contact Centers
Business Process Improvement
Customer Relationship Management (CRM)
Business Development
Project Management
Heather Howell Summary
Heather Howell, based in Omaha, NE, US, is currently a Vice President Client Success, Strategic Accounts at TELUS Digital. Heather Howell brings experience from previous roles at Alorica and West Asset Management. Heather Howell holds a 1996 - 2000 Bachelor of Science in Human Resources @ University of Nebraska - Lincoln. With a robust skill set that includes Strategy, Customer Loyalty, Account Management, Call Center, Team Building and more. Heather Howell has 3 emails and 1 mobile phone numbers on RocketReach.
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