Change Management Consultant @ (June 2016 - October 2016)
Manager, Process Management, Strategy and Planning @ (September 2013 - April 2016)
Independent Consultant @ (January 2011 - January 2013)
Extended Operations Manager, Customer Service @ (May 2012 - October 2012)
Assistant Vice President, Manager Global Projects and Operations, Global Resourcing North America @ (March 2010 - January 2012)
Assistant Vice President Global Support, Global Resourcing and Operations @ (January 2008 - January 2010)
Global Operations Consultant, Global Resourcing and Operations @ (January 2006 - January 2008)
Sales Operations Manager @ (January 2004 - January 2006)
Business System Liaison Ii, Workforce Management @ (January 2001 - January 2003)
Heather Howard Education
Chemeketa Community College 1993-1995
Gervais Hs
Heather Howard Skills
Acquisition Integration
Agile & Waterfall Methodologies
Analytical Skills
Banking
Budgeting
Budgets
Business Analysis
Business Process
Business Process Improvement
Business Transformation
Call Centers
Change Management
Coaching
Contact Centers
Continuous Improvement
Credit Cards
Cross-functional Team Leadership
Customer Experience
Customer Relationship Management (CRM)
Customer Service
Entrepreneurship
Financial Services
Leadership
Management
Microsoft Office
Offshore Outsourcing
Operations Management
Outsourcing
Performance Management
Process Improvement
Project Management
Quality Auditing
Relationship Management
Retail
Retail Banking
Risk Management
Sales
Sales Management
Service Delivery
Staff Development
Strategy
Team Management
Training
Vendor Management
Vendor Relationship Management
Cross Functional Team Leadership
Agile And Waterfall Methodologies
Heather Howard Summary
Heather Howard, based in Portland, OR, US, is currently a Sales Operations Manager at Ferguson Enterprises. Heather Howard brings experience from previous roles at Ferguson Enterprises, Capital One and H2 Consulting. Heather Howard holds a 1993 - 1995 Chemeketa Community College. With a robust skill set that includes Acquisition Integration, Agile & Waterfall Methodologies, Analytical Skills, Banking, Budgeting and more. Heather Howard has 1 emails and 4 mobile phone numbers on RocketReach.
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