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Heather Harvey Location
Phoenix, AZ, US
Heather Harvey Work
Chief of Staff Lead - Communications @ (September 2021 - Present)
Fleet Manager @ (January 2021 - September 2021)
Development Coach @ (November 2016 - January 2021)
Routing Supervisor @ (August 2014 - November 2016)
Tech Service Center Supervisor @ (October 2013 - July 2014)
Lead Dispatcher @ (March 2011 - October 2013)
Dispatcher @ (August 2008 - March 2011)
Heather Harvey Education
Arizona State University
Organizational Leadership
2015-2017
Blue Mountain College
None (Education)
2006-2008
Houston High School
Diploma
2002-2006
Heather Harvey Skills
Business Process Improvement
Call Centers
Coaching
Communications Planning
Contact Centers
Cross-functional Team Leadership
Customer Experience
Customer Retention
Customer Satisfaction
Customer Service
Customer Support
Data Entry
Driving Results
Employee Training
Human Resources
Interviews
Leadership
Leadership Development
Management
Microsoft Office
Payroll
People Skills
Performance Management
Prioritize Workload
Process Improvement
Project Management
Relationship Building
Risk Management
Strategic Leadership
Team Building
Team Leadership
Teamwork
Telecommunications
Telephone Skills
Time Management
Training
Windows
Heather Harvey Summary
Heather Harvey, based in Phoenix, AZ, US, is currently a Chief of Staff Lead - Communications at DIRECTV. Heather Harvey brings experience from previous roles at DIRECTV. Heather Harvey holds a 2015 - 2017 Organizational Leadership @ Arizona State University. With a robust skill set that includes Business Process Improvement, Call Centers, Coaching, Communications Planning, Contact Centers and more. Heather Harvey has 3 emails and 1 mobile phone numbers on RocketReach.
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