2021 -
2023 Project Manager, Enterprise Operations and Service @
2016 -
2021 Business Process Analyst - Sales Operations @
2013 -
2015 Senior Analyst - Revenue Operations @
2013 -
2013 Senior Analyst - Transmission and Substations @
2012 -
2013 Senior Analyst - Rates and Forecasting @
2010 -
2012 Staff and Senior Market Research Analyst @
2007 -
2008 Market Research Analyst @
Heather Happel Education
Penn State University
Certificate Graduate Program (Applied Statistics)
2010
-
2011
Muhlenberg College
BA (Business Administration)
1998
-
2002
Heather Happel Skills
Jd Power
Key Driver Analysis
Brand Awareness
Usability Testing
Data Analysis
Forecasting
Customer Satisfaction
Market Research
Business Analysis
Ratemaking
Process Improvement
Energy
Strategic Planning
SAS
Strategy
Program Management
Focus Groups
Cross Functional Team Leadership
Change Management
Product Management
Qualitative Research
Google Analytics
Direct Mail
Project Planning
Business Process Improvement
Project Management
Energy Efficiency
Analytical Skills
Research
Marketing Strategy
Tariffs
Analysis
Marketing Research
Heather Happel Summary
Heather Happel, based in Jim Thorpe, PA, US, is currently a Analytics Specialist, Enrollment at Guardian Group Benefits. Heather Happel brings experience from previous roles at Guardian Group Benefits and PPL Electric Utilities. Heather Happel holds a 2010 - 2011 Certificate Graduate Program in Applied Statistics @ Penn State University. With a robust skill set that includes Jd Power, Key Driver Analysis, Brand Awareness, Usability Testing, Data Analysis and more. Heather Happel has 4 emails and 1 mobile phone numbers on RocketReach.
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