Heather Friend Email & Phone Number
Chief Operating Officer @ Columbia Credit Union
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Heather Friend Location
- Portland, OR, US
Heather Friend Work
- 2024 -now Chief Operating Officer @
- 2022 -2024 Chief Operations Officer @
- 2017 -2022 Regional Site Director, SVP @
- 2015 -2017 Regional Site Director, Vice President @
- 2007 -2015 Regional Service Manager, VP @
- 1998 -2007 Customer Service Manager, Officer and AVP @
Heather Friend Education
- Eastern Oregon University
Master of Business Administration (MBA) (Executive Business Administration, Management and Operations)
- Eastern Oregon University
Bachelor’s Degree (Business Administration, Management and Operations)
- Portland Community College
Associate’s Degree (Leadership and Supervisory Development)
- Portland Community College
Certificate (Project Management)
- Portland Community College
Certificate (Human Resources Development)
Heather Friend Skills
- Professional Manner
- Finance
- Executive Management
- Communication
- Board of Directors
- Credit
- Retail Banking
- Banking
- Call Center
- Customer Service
- Loans
- Call Centers
- Customer Satisfaction
- Relationship Management
- Customer Experience
- Customer Retention
- Cross Selling
- Financial Services
- Management
- Team Building
- Leadership
- Process Improvement
- Sales
- Microsoft Office
- Coaching
- Team Leadership
- Sales Management
- Strategic Planning
- Strategy
- Construction
- Project Planning
Heather Friend Summary
- Heather Friend, based in Portland, OR, US, is currently a Chief Operating Officer at Columbia Credit Union. Heather Friend brings experience from previous roles at Embold Credit Union and U.S. Bank. Heather Friend holds a Master of Business Administration (MBA) in Executive Business Administration, Management and Operations @ Eastern Oregon University. With a robust skill set that includes Professional Manner, Finance, Executive Management, Communication, Board of Directors and more. Heather Friend has 2 emails and 2 mobile phone numbers on RocketReach.
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