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Heather Franklin Location
New York, United States
Heather Franklin Work
Sr Lead Product Owner @ (April 2025 - Present)
Sr. Manager, Business Process Innovation (BPI) @ (May 2023 - May 2025)
Director, Operational Excellence @ (September 2022 - May 2023)
Senior Manager Project Management @ (March 2021 - September 2022)
Sr Lead International Global Process Program Manager at Lumen @ (March 2020 - March 2021)
Sr. Manager Project Management @ (December 2018 - March 2020)
Projects and Process Automation Manager, Financial Intelligence @ (November 1998 - March 2020)
Project Manager, Financial Intelligence @ (January 2017 - March 2020)
Heather Franklin Education
Southern New Hampshire University
Bachelor’s Degree (Communications - New Media)
2016-2021
Heather Franklin Skills
Ethernet
Network Design
Voice Over Ip Voip
Telecommunications
Managed Services
Vendor Management
Wireless Technologies
Internet Protocol Ip
Telephony
Multiprotocol Label Switching Mpls
Internet Protocol
Voice Over Ip
Multiprotocol Label Switching
Integration
Project Management
Lean Six Sigma Black Belt
Heather Franklin Summary
Heather Franklin, based in New York, United States, is currently a Sr Lead Product Owner at Lumen Technologies. Heather Franklin brings experience from previous roles at Lumen Technologies and D-Wave. Heather Franklin holds a 2016 - 2021 Bachelor’s Degree in Communications - New Media @ Southern New Hampshire University. With a robust skill set that includes Ethernet, Network Design, Voice Over Ip Voip, Telecommunications, Managed Services and more. Heather Franklin has 2 emails and 1 mobile phone numbers on RocketReach.
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