Loan Processor and Appraisal Manager @ (April 2012 - October 2013)
Guest Services Manager @ (May 2011 - April 2012)
Guest Services Manager @ (March 2009 - September 2009)
Heather Education
Villanova University
Masters of Business Analysis
2017-2018
University of Tennessee-Knoxville
Bachelor of Science (B.S.) (Service Management)
2005-2009
Heather Skills
Succession Planning
Operational Excellence
Employee Relations
Employee Engagement
Problem Solving
Managed Care
Interpersonal Skills
Strategic Management
Growth Strategies
Strategic Thinking
Medicare Advantage
Key Performance Indicators
Critical Thinking
Business Leadership
Relationship Development
Program Development
Communication
Department Liaison
SNP
Medicare
National Account Management
New Business Development
Key Accounts
Account Management
Microsoft Excel
Budgets
Credit
Customer Service
Financial Analysis
Microsoft Word
Management
Microsoft Office
Banking
Loans
Leadership
Financial Reporting
Consumer Lending
Outlook
Finance
PowerPoint
Risk Management
Sales
Strategic Planning
Business Analysis
Business Analytics
Business Process Analysis
Analysis of business problems/needs
General Business Analysis
Business Analysis Planning & Monitoring
IT Business Analysis
Team Building
Social Media
Business Development
Commercial Banking
Customer Satisfaction
Heather Summary
Heather, based in Knoxville, TN, US, is currently a Chief Operating Officer at National Contracting Center. Heather brings experience from previous roles at National Contracting Center and Senior Financial Group. Heather holds a 2017 - 2018 Masters of Business Analysis @ Villanova University. With a robust skill set that includes Succession Planning, Operational Excellence, Employee Relations, Employee Engagement, Problem Solving and more. Heather has 3 emails and 1 mobile phone numbers on RocketReach.
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