Head of Business Operations and Customer Success @ (February 2014 - July 2020)
Head of Operations and Customer Experience @ Emerald Connect, Inc. (August 2003 - February 2014)
Product Manager and Director of Marketing @ SMMS, Inc. (April 1993 - July 2003)
Heather Egan Education
Colorado Technical University
Bachelor of Business Administration (B.B.A.) (Business/Marketing)
2003-2005
Heather Egan Skills
Customer Experience
Customer Relationship Management (CRM)
New Business Development
Marketing Strategy
Email Marketing
Marketing
Online Marketing
Marketing Management
Online Advertising
Business Development
Product Marketing
Sales Management
Direct Marketing
Social Media Marketing
Social Media
CRM
Lead Generation
Product Management
Web Analytics
Customer Service
Management
Marketing Communications
Heather Egan Summary
Heather Egan, based in Ramona, CA, US, is currently a Senior Customer Operations Specialist at Fox Factory. Heather Egan brings experience from previous roles at Broadridge Advisor Solutions, Emerald Connect, Inc. and SMMS, Inc.. Heather Egan holds a 2003 - 2005 Bachelor of Business Administration (B.B.A.) in Business/Marketing @ Colorado Technical University. With a robust skill set that includes Customer Experience, Customer Relationship Management (CRM), New Business Development, Marketing Strategy, Email Marketing and more. Heather Egan has 2 emails and 5 mobile phone numbers on RocketReach.
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