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Heather Downes Location
United Kingdom
Heather Downes Work
Head of Innovation and Product Development @ (August 2023 - Present)
Cleaning and Hygiene Centre of Excellence Manager @ (February 2022 - Present)
Field Customer Account Manager @ (January 2020 - February 2022)
Customer Account Manager @ (May 2019 - November 2019)
Key Account Manager @ (April 2018 - May 2019)
Account Manager @ (August 2017 - April 2018)
Account Manager @ (June 2014 - August 2017)
Business Support Manager @ (June 2012 - May 2014)
Heather Downes Education
Thorns Community College 2000-2006
Heather Downes Skills
Microsoft Office
Management
Microsoft Word
Operations Management
Facilities Management
Customer Satisfaction
Business Development
Microsoft Excel
Contract Management
Change Management
Team Leadership
Service Delivery
Call Centers
Process Improvement
Software Documentation
Customer Service
Contract Negotiation
Project Planning
Account Management
Service Management
Heather Downes Summary
Heather Downes, based in United Kingdom, is currently a Head of Innovation and Product Development at Mitie Cleaning & Hygiene Services. Heather Downes brings experience from previous roles at Mitie Cleaning & Hygiene Services, Lavazza Professional UK, Forward Waste Management Ltd and Churchill Group. Heather Downes holds a 2000 - 2006 Thorns Community College. With a robust skill set that includes Microsoft Office, Management, Microsoft Word, Operations Management, Facilities Management and more. Heather Downes has 1 emails on RocketReach.
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