Senior Customer Service Manager @ (March 2017 - December 2023)
Lead Customer Service Representative @ (May 2011 - March 2017)
Heather Dickey Education
Kendall College of Art and Design
Bachelor of Arts - BA (Interior Design)
2006-2009
University of Evansville
(Elementary Education and Teaching)
2003-2005
West ottawa public schools
Heather Dickey Skills
Communication
Customer Relations
Phone Etiquette
Teamwork
Self-Management
Performance Management
Retail Banking
Easily Adaptable
Operations Management
Retail
Cash Handling
Team Training
Scheduling
Customer Service
Customer-focused Service
Banking
Personal Banking
Customer Experience
Customer Satisfaction
Team Building
Time Management
Auditing
Customer Service Management
Heather Dickey Summary
Heather Dickey, based in Zeeland, MI, US, is currently a Branch Office Administrator at Edward Jones. Heather Dickey brings experience from previous roles at Macatawa Bank and Fifth Third Bank. Heather Dickey holds a 2006 - 2009 Bachelor of Arts - BA in Interior Design @ Kendall College of Art and Design. With a robust skill set that includes Communication, Customer Relations, Phone Etiquette, Teamwork, Self-Management and more. Heather Dickey has 3 emails and 4 mobile phone numbers on RocketReach.
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