Heather Davis Email & Phone Number

Director of Professional Services @ Brightree

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Heather Davis Location

Portsmouth, NH, US

Heather Davis Work

Director of Professional Services @ (April 2026 - Present)
Vice President of Customer Operations @ (March 2025 - April 2026)
Caregiver @ Caregiver (February 2024 - August 2024)
Vice President, Professional Services and Customer Support @ (May 2021 - January 2024)
Vice President, Support Services at Pics @ (April 2019 - May 2021)
Director Product Strategy @ (April 2017 - March 2019)
Director Initiative Champion @ (September 2016 - April 2017)
Director Professional Services @ (June 2015 - September 2016)
Director, Technical Project leads @ (July 2011 - June 2015)
Manager, Technical Project Leads @ (August 2007 - July 2011)
Technical Project Lead @ (September 2005 - August 2007)

Heather Davis Education

Indiana Institute of Technology
Associate’s Degree (Management)
1995-1997
Indiana Institute of Technology
Bachelor’s Degree (Computer Engineering)
1991-1997

Heather Davis Skills

Agile Application Development
Agile Methodologies
Agile Testing
Amazon Web Services (AWS)
Backlog Management
Biopharmaceuticals
Budget Control
Budgeting
Business Analysis
Business Development
Business Intelligence
Business Process Improvement
Business Profitability
Business Strategy
Call Center Development
Capacity Planning
Change Management
Client Relations
Client Services
Client Visits
Cloud Computing
Communication
Computerized Systems
Contact Center as a Service (CCaaS)
Contact Centers
Customer Engagement
Customer Experience
Customer Retention
Customer Satisfaction
Customer Satisfaction (CSAT)
Customer Service
Customer Service Management
Customer Service Operations
Customer Support
Databases
Delivery Management
Digital Health
EHR
Enterprise Software
Executive Reporting
Executive Visibility
Global Leadership
HL7
HL7 Standards
Health Care Regulation
Health Information Management
Healthcare
Healthcare Information Technology
Healthcare Information Technology (HIT)
IT Project & Program Management
Infrastructure as a Service (IaaS)
Integration
Interoperability
Leadership
Management
Microsoft Azure
Net Promoter Score
Operational Efficiency
Operational Excellence
Operations
Operations Management
P&L Management
PMO Development
PMO Services
PMO set-up
Platform as a Service (PAAS)
Process Improvement
Product Management
Professional Services
Program Delivery Management
Program Management
Project Delivery
Project Management
Project Planning
Quality Assurance
Regulatory Standards
Requirements Analysis
Resource Allocation
SDLC
SOA
SaaS
Scrum
Service Delivery
Service Delivery Management
Software Development
Software Development Life Cycle (SDLC)
Software Documentation
Software Engineering
Software Implementation
Software Industry
Software Project Management
Software Quality Assurance
Software Testing
Start-ups Management
Strategy
Team Leadership
Teamwork
Technical Support
Testing
Vendor Management

Heather Davis Summary

Heather Davis, based in Portsmouth, NH, US, is currently a Director of Professional Services at Brightree. Heather Davis brings experience from previous roles at Ibex Medical Analytics, Caregiver, Proscia and Picis. Heather Davis holds a 1995 - 1997 Associate’s Degree in Management @ Indiana Institute of Technology. With a robust skill set that includes Agile Application Development, Agile Methodologies, Agile Testing, Amazon Web Services (AWS), Backlog Management and more. Heather Davis has 2 emails and 3 mobile phone numbers on RocketReach.