2017 -2022 Senior Vice President of Relationship Management @
2014 -2017 Vice President Professional Services @
2011 -2014 Director of Professional Services @
2007 -2011 Project Manager @
2002 -2007 Senior Client Support Specialist @
Heather Caudill Education
Jack Welch Management Institute
Master of Business Administration (MBA) (Business Administration and Management, General)
2015-2017
University of North Carolina at Charlotte
Bachelor of Arts
1988-1992
Heather Caudill Skills
Customer Success
Skill Development
Customer-Focused Service
Cross-functional Team Leadership
Change Management
Thought Leadership
Start-ups
Onboarding
Project Delivery
Customer Retention
Team Building
Project Management
Customer Service Management
Customer Service
Initial Public Offerings (IPO)
SaaS
Agile Methodologies
Integration
Software Project Management
Business Analysis
Enterprise Software
SDLC
Business Intelligence
Requirements Analysis
CRM
Account Management
Software Development
Product Management
Cloud Computing
Web Services
Program Management
Visio
SharePoint
Business Process Improvement
Vendor Management
XML
Professional Services
Business Process
Microsoft SQL Server
Customer Relationship Management (CRM)
Software as a Service (SaaS)
Customer Experience
Customer Engagement
Customer Satisfaction
Leadership
Team Leadership
Leadership Development
Management
Executive Leadership
Presentation Skills
Executive
Communication
Heather Caudill Summary
Heather Caudill, based in Charlotte, NC, US, is currently a Founder and CEO at Move the Conversation. Heather Caudill brings experience from previous roles at Procurement Partners, Nimbello and Revuud. Heather Caudill holds a 2015 - 2017 Master of Business Administration (MBA) in Business Administration and Management, General @ Jack Welch Management Institute. With a robust skill set that includes Customer Success, Skill Development, Customer-Focused Service, Cross-functional Team Leadership, Change Management and more. Heather Caudill has 2 emails and 3 mobile phone numbers on RocketReach.
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