Heather Burns Email & Phone Number
Sr. Director of Product Support @ Discovery Education
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Heather Burns Location
- Portland, OR, US
Heather Burns Work
- 2024 -now Sr. Director of Product Support @
- 2019 -2024 Director of Customer Experience @
- 2018 -2019 Scrum Master @
- 2017 -2019 Release Manager @
- 2016 -2017 Product Owner @
- 2015 -2016 Customer Experience Program Manager @
- 2010 -2015 Senior Technical Support Manager and Customer Advocate @
- 2007 -2010 Customer Operations Representative and Technical Support @
Heather Burns Education
- Bennington College
Bachelor of Arts (BA) (Media Studies and Educational Theory)
2002-2006 - Portland State University
Project Management Certification
2019
Heather Burns Skills
- Analytics
- Product Management
- Start-ups
- Salesforce.com
- Web Analytics
- User Experience
- CSS
- HTML
- Online Marketing
- Atlassian JIRA
- Splunk
- Management
- Quality Assurance
- Product Development
- Project Management
- Agile Methodologies
- Social Media
- Troubleshooting
- JavaScript
- Cascading Style Sheets (CSS)
- Sketch App
- Multi Device Design
- User Experience Design Ued
- Responsive Web Design
- Web Graphics
- Start Ups
- Program Manager
- Interaction Design
- Cascading Style Sheets Css
- Cascading Style Sheets
- User Experience Design
Heather Burns Summary
- Heather Burns, based in Portland, OR, US, is currently a Sr. Director of Product Support at Discovery Education. Heather Burns brings experience from previous roles at Mystery.org, Learning.com and AltSource, Inc. Heather Burns holds a 2002 - 2006 Bachelor of Arts (BA) in Media Studies and Educational Theory @ Bennington College. With a robust skill set that includes Analytics, Product Management, Start-ups, Salesforce.com, Web Analytics and more. Heather Burns has 4 emails and 2 mobile phone numbers on RocketReach.
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