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Heather Bray Location
Calgary, AB, CA
Heather Bray Work
Member @ (August 2026 - Present)
CSM @ (June 2026 - Present)
Director of Revenue Operations and Ticketing @ (February 2025 - December 2025)
Enterprise Customer Success Manager at OnePlan @ (May 2023 - October 2024)
Senior Customer Success Manager + Product Specialist at OnePlan @ (April 2022 - May 2023)
Business Development Manager - North America @ (June 2021 - April 2022)
Client Success Manager @ (November 2020 - June 2021)
Chapter Lead - Calgary, WE Nation (Women in Entertainment) @ (January 2019 - November 2020)
Production Assistant and Credentials @ (July 2019 - September 2019)
Venue Support Specialist @ (March 2018 - November 2020)
Event Contractor - Credentials @ (August 2018 - August 2018)
Box Office Manager and Office Manager @ The Calgary Folk Music Festival (February 2015 - March 2018)
Event Contractor @ (February 2016 - February 2018)
Private Childcare and Early Education Business Owner @ Self-employed (December 2003 - February 2015)
Heather Bray Education
The University of Lethbridge
Bachelor of Arts (B.A.) (Anthropology, History, Geography, Primary Education)
1997-2001
James Fowler High School
Heather Bray Skills
Account Management
Account Planning
Budgeting
Business Development
Business Relationship Management
CSM
Capacity Management
Case Studies
Change Management
Channel Partners
Communication
Consensus Building
Customer Experience
Customer Reference
Customer Service
Diversity & Inclusion
Enterprise Software
Event Management
Event Planning
Events Coordination
Fundraising
Key Metrics
Key Performance Indicators
Leadership
Management
Microsoft Excel
Microsoft Office
Negotiation
Net Promoter Score
Nonprofit Organizations
Office Operations
Oral Communication
Passionate about Work
People Management
Post-Sales
Presentation Skills
Problem Solving
Production Management
Public Speaking
Relationship Development
Renewals
Sales
Scope Management
Social Media
Software as a Service (SaaS)
Strategic Initiatives
Strategic Thinking
Subscriptions
Team Building
Team Management
Ticketing
Ticketing Software
Time Management
Heather Bray Summary
Heather Bray, based in Calgary, AB, CA, is currently a CSM at KnowHow. Heather Bray brings experience from previous roles at Women of Customer Success, Calgary Wild FC and OnePlan. Heather Bray holds a 1997 - 2001 Bachelor of Arts (B.A.) in Anthropology, History, Geography, Primary Education @ The University of Lethbridge. With a robust skill set that includes Account Management, Account Planning, Budgeting, Business Development, Business Relationship Management and more. Heather Bray has 1 emails on RocketReach.
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