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Heather Blum Location
Rancho Santa Margarita, CA, US
Heather Blum Work
2011 -now Manager, Cox Business Operations @
2010 -2011 Transport Operations Supervisor @
2000 -2010 Telephony Network Engineer, III @
1998 -2000 Test Desk Lead @
1997 -1998 Network Surveillance Specialist @
Heather Blum Education
University of Redlands
Master of Arts in Management (Organizational Management)
2008-2010
DeVry University
Bachelor of Science in Telecommnications Management (Telecommunications)
1993-1997
Heather Blum Skills
ITIL v3 Foundations Certified
ITIL Release, Control, and Validation Certified
Telecommunications
Vendor Management
Broadband
Process Improvement
Collaborative Problem Solving
SharePoint
Team Leadership
Collaboration
Telephony
Network Engineering
Project Management
Leadership
Change Management
HFC
Release Management
ITIL
Network Design
Fiber Optics
Business Process Improvement
Cable Television
Integration
Wireless
Training
Troubleshooting
Provisioning
ITIL Service Offerings and Agreements
Telecommunications Management
Customer Experience
Networking
Optical Fiber
Itil Release
Control
Communications
Consumer Services
Six Sigma Green Belt
Chef
Validation Certified
Wireless Technologies
Services
Heather Blum Summary
Heather Blum, based in Rancho Santa Margarita, CA, US, is currently a Manager, Cox Business Operations at Cox Communications. Heather Blum brings experience from previous roles at Cox Communications and Sprint Nextel. Heather Blum holds a 2008 - 2010 Master of Arts in Management in Organizational Management @ University of Redlands. With a robust skill set that includes ITIL v3 Foundations Certified, ITIL Release, Control, and Validation Certified, Telecommunications, Vendor Management, Broadband and more. Heather Blum has 3 emails and 2 mobile phone numbers on RocketReach.
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