Heather Atkinson Email & Phone Number
Unified Communications Engineer @ ConvergeOne
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Heather Atkinson Location
- St. Louis, MO, US
Heather Atkinson Work
- 2014 - now Unified Communications Engineer @
- 2011 - 2014 Network Integrator Ii @
- 2010 - 2011 Network Leader @
- 2007 - 2010 Noc Engineer @
- 1999 - 2007 Network Analyst Iii, Technical Support Specialist Ii, Customer Care Liaison, Technical Support Representative @ Windstream Communications/Alltel Communications
Heather Atkinson Education
- University of Arkansas at Little Rock
Master of Arts (Criminal Justice)
1997 - 2010 - University of Arkansas at Little Rock
Bachelor of Arts (Criminal Justice)
1991 - 1997
Heather Atkinson Skills
- Avaya
- VoIP
- ACD
- Switches
- Meridian Mail
- Nortel Meridian
- Call Pilot
- CS1000
- BCM
- Ethernet
- Call Centers
- Routing
- IP
- Norstar
- Avaya Aura
- Networking
- SIP
- T1
- TDM
- Avaya Technologies
- Telecommunications
- LAN-WAN
- Telephony
- Customer Contact
- Help Desk Support
- NOC
- Market
- Level 1
- Corrective Actions
- Nortel Certified Support
- Centrex
- Technical Assistance
- Nortel
- Vendors
- Sales
- Translation
- System Upgrades
- Finance
- Major Account
- Thesis
- Symposium
- PBX
- Business Requirements
- Data Conversion
- Tier 2
- Management
- Design
- Vts
- Lan Wan
- Database Administration
- Resolve
- Aviation
- Information Systems
- Telephone Systems
- Human Resources
- FAA
- Graphs
- Guidance
- Messaging
- Quotes
- Troubleshooting
- System
- Business Services
- Offering
- Sage Act
- Reports
- Agreement
- Ncss
- Training
- BMC Remedy
- Customer Service
- Enterprise Software
- Sla
- Root Cause
- Key Systems
- Project Management
- Emerging Technologies
- Reporting
- Analysis
- Hardware
- Hospitals
- Clec
- Reconfiguration
- Telecommunication Systems
- Coordination
- 24X7
- Composition
- Configurations
- Virginia
- Applications
- On Call
- Universities
- Long Distance
- Communication
- Schedules
- IPS
- System Administration
- Quality Assurance
- Customization
- Operations
- Renovation
- Network Administration
- Technical Support
- Project Planning
- Criminal Justice
- OTM
- Contractual Agreements
- Analytical Support
- Arkansas
- Pricing
- Ncts
- Vienna
- Responsibility
- Department of Transportation
- Rapport
- Ticketing
- Art
- Obtain
- Rotation
- Google Groups
- History
- Technical Research
- New Installations
- Diagnostics
- Operational Issues
- Software
- Compliance
- Federal Government
- Invoicing
- Etas
- Rls
- NEC
- Business Communications
- Tac
- CICS
- Coordinated
- Coordinate
- Databases
Heather Atkinson Summary
- Heather Atkinson, based in St. Louis, MO, US, is currently a Unified Communications Engineer at Convergeone. Heather Atkinson brings experience from previous roles at Avaya, CSC, Kbrwyle and Windstream Communications/Alltel Communications. Heather Atkinson holds a 1997 - 2010 Master of Arts in Criminal Justice @ University of Arkansas at Little Rock. With a robust skill set that includes Avaya, VoIP, ACD, Switches, Meridian Mail and more. Heather Atkinson has 3 emails and 1 mobile phone numbers on RocketReach.
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