Heather Archibald Email & Phone Number
Customer Success Manager @ Simply Succeed
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Heather Archibald Location
- Houston, TX, US
Heather Archibald Work
- Customer Success Manager @ (May 2026 - Present)
- Customer Experience Manager @ (November 2023 - February 2026)
- Manager Client Support Services @ (August 2019 - August 2023)
- Operations Manager @ (January 2008 - August 2019)
- Client Services Manager @ (September 2003 - January 2008)
- Marketing Manager @ (August 2002 - August 2003)
- Associate Marketing Manager @ (August 2000 - August 2002)
- Marketing Coordinator @ (September 1998 - July 2000)
- Marketing Secretary @ (August 1997 - September 1998)
- Pharmacy Assistant @ (May 1995 - August 1997)
Heather Archibald Education
- California State University-San Bernardino
Master of Business Administration (MBA) (Human Resources Management and Services)
1998-2000 - California State University-San Bernardino
Bachelor's degree (Marketing)
1993-1997
Heather Archibald Skills
- Leadership
- Management
- Customer Satisfaction
- Customer Experience
- Customer Loyalty
- Customer Retention
- Customer Support
- Customer Service
- Customer Success
- Customer Engagement
- Customer Interaction
- Conflict Resolution
- Dispute Resolution
- Team Leadership
- Supervisory Skills
- Team Productivity
- Team Motivation
- Team Building
- Coaching
- Teamwork
- Customer Relationship Management (CRM)
- Contact Center Management
- Performance Metrics
- Data Analysis
- Quality Assurance
- Key Performance Indicators
- Training
- Customer Service Management
- Relationship Building
- Business Planning
- Process Improvement
- Strategic Planning
- Problem Solving
- Analytical Skills
- Communication
- Attention to Detail
- Organization Skills
- Time Management
- Public Speaking
- Operations Management
- Healthcare
- Marketing
- Account Management
- Business Development
- Sales
- Drug Testing
- Microsoft Office
- Microsoft Word
- Microsoft Excel
- Microsoft PowerPoint
- New Business Development
- Sales Management
- Business Process Improvement
Heather Archibald Summary
- Heather Archibald, based in Houston, TX, US, is currently a Customer Success Manager at Simply Succeed. Heather Archibald brings experience from previous roles at SBE - Service Business Evolution LLC, DISA Global Solutions, Inc. and Central Drug System, Inc (CDS). Heather Archibald holds a 1998 - 2000 Master of Business Administration (MBA) in Human Resources Management and Services @ California State University-San Bernardino. With a robust skill set that includes Leadership, Management, Customer Satisfaction, Customer Experience, Customer Loyalty and more. Heather Archibald has 2 emails and 2 mobile phone numbers on RocketReach.
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