Heart 2 Heart Staff Solutions Information

Heart 2 Heart has a core set of values, which is the backbone of our company. Our values are what set out the tone for the work we do every day and the individualised care we provide through our staff. These guiding principles specify the level of service we commit to provide in our relationship with the local community. These principles are: • Commitment to maintaining the highest standards of business conduct and professional practice. • Customer and patient focused care and satisfaction. • Employee skills training to maintain the highest level of care in the industry. • Teamwork both within our company as well as with outside resources/clients. • Consistent communication. • Promotion of new endeavours to meet the evolving needs of our clients. At H2H, we create direction by promoting high quality services/carers and enjoying the work we do. We focus on our clients -the people we serve-and also focus on our employees, ensuring that both have their needs met. We use technology to help us in our work, but we believe the best way to talk to someone is the old-fashioned way- real human contact. We also manage for the outcome of our work by measuring our success and always looking for ways to meet the unique needs of all the individuals receiving our services. These are the guiding principles for every segment of the company. Let’s have a “Heart 2 Heart” so you can see what sets us apart.