Hearing Care Central Information

Born of the need to provide specialty patient care for hearing aid retailers nationwide, Hearing Care Central is the premier contact center for Beltone, the nation’s #1 hearing aid retailer. Located in OFallon, Illinois, our Patient Care Specialists are more than Contact Center Representatives. We help to accurately connect new and existing patients with Beltone’s Hearing Care Experts at the nearest location across the nation. We also proactively help people with hearing loss to find hearing solutions that fit their needs and lifestyles, by outfitting them with hearing solutions through free testing, evaluations, and checkups. In short, we are the front line of hearing care. We believe CARE for our patients begins with CARE for our employees. That’s why we invest in our Patient Care Specialists’ so they can achieve their greatest potential as they help our patients regain their hearing to live their best life.