Health Navigaid, LLC Information

Health Navigaid is a full-service health advocacy company dedicated to helping our clients navigate a perplexing health care system. Our services include: ADVOCACY – accompanying you to a physician office visit or visiting you in the hospital to ensure that all questions are asked and answered in a matter that you understand; supporting your right to receive appropriate, safe, compassionate and financially responsible medical care during a hospital stay. CLARIFICATION – evaluating annual health plan options; serving as a sounding board/resource from diagnosis through recovery/post-treatment; communicating appropriate medical information to family and friends. NAVIGATION – Searching for specialty providers; arranging for second opinions; expediting timely appointments; facilitating timely transfer of medical records; providing assistance in securing senior care services or making facility arrangements. RESOLUTION – representation in internal/external health plan appeals; auditing medical bills to identify erroneous charges; negotiating settlements in balance billing from health care providers; estate administration services for resolving outstanding medical billings. EMPOWERMENT – assisting in health care provider selection; supporting you in enforcing your rights as a patient or health plan member; researching credible resources to provide clear and meaningful information that enables you to understand your medical condition and decide among treatment options.