HBD CONSULTING Information

About HBD Upselling Solutions. Most hotels are not lacking opportunities. They are simply not converting the ones they already have. At HBD Upselling Solutions, we turn daily guest interactions into structured, measurable upselling performance across Front Desk, Food & Beverage and every guest touchpoint. ⸻ 1. Front Desk Upselling Projects | 100% Performance-Based We design, implement and manage upselling programs under a zero-risk model: 👉 We only get paid if we generate more upselling than the hotel achieved the previous year. No results, no cost. Each project combines: ✔ Strategic consulting and revenue opportunity analysis ✔ In-house training tailored to each team ✔ Continuous follow-up and execution support ✔ A proprietary Upselling CRM to monitor performance and drive results This is not training. This is a performance system. ⸻ 2. HBD Training Academy We deliver high-impact, in-person training programs designed to change behavior — not just transfer knowledge. Our core programs: • Front Desk Upselling & Cross-Selling • Food & Beverage Upselling • Reservations & Call Center • Spa & Wellness • Train-the-Trainer for department leaders • Cross-department upselling programs 👉 Direct performance impact from the first week. ⸻ 3. Food & Beverage Upselling Programs We help hotels unlock the full commercial potential of their F&B operations. Our approach focuses on: ✔ Increasing average ticket ✔ Strengthening product positioning ✔ Enhancing guest experience ✔ Creating consistent sales behaviors across teams ⸻ Global Expertise ✔ 21+ years of experience ✔ 45,000+ professionals trained ✔ 300+ projects implemented worldwide ⸻ Don’t just serve… suggest. Because what you don’t offer, doesn’t sell. 📩 info@upsellingsolutions.com 🌐 www.upsellingsolutions.com